Last updated: [date to be added upon publication]
Payment method and currency
Payments for FluxSuite subscriptions and modules are processed through our payment partner Mollie. All prices are shown in euro (EUR), excluding VAT unless stated otherwise.
Billing cycle
- The Basic subscription is billed monthly in advance.
- Paid modules are billed as soon as they are activated, bundled with your monthly Basic billing.
- The Free plan is free of charge and requires no payment details.
What happens on an upgrade or activation
An upgrade from Free to Basic, or the activation of a new module, takes effect immediately. Your next invoice will be adjusted accordingly.
What happens in case of non-payment
In the event of a failed or missing payment, we will first contact you. If payment remains outstanding, we may temporarily suspend access to paid functionality until payment is settled. Your data remains stored; only the paid functionality is temporarily unavailable.
Refunds
Periods already invoiced and paid are in principle not refunded upon an interim cancellation, unless legally required or in the event of a demonstrable error on our part.
No physical products
FluxSuite is an online software service (SaaS). No physical products are shipped, and no shipping or return policy applies.
Invoices from FluxSuite itself
For every payment you will receive an invoice from Busselot BV, sent to the billing email address you set in your company details.
Contact
Questions about billing or payment: info@fluxsuite.be.